3 Days Left! Credentialed Trainer I - Converge Clinical Informatics
Company: Christus Health
Location: Irving
Posted on: June 25, 2025
|
|
|
Job Description:
Description Summary: The Credentialed Trainer I is responsible
for training delivery, support, and all related tasks associated
with their assigned application(s). The Credentialed Trainer works
with the Principal Trainers, Clinical Informatics Analysts,
Clinical Informaticists, Health System leaders and Education to
assure end users can use the system. They identify individuals who
may need additional support or training and provide support, as
needed. They ensure that students can use the designated
application effectively and efficiently. The Credentialed Trainer
is credentialed in assigned application(s) and maintains
proficiency. Responsibilities: - Help plan, organize, and teach
classes required for the successful implementation and adoption of
the electronic health record - Collaborate with end users and
Principal Trainers to ensure build, training, and support is
aligned with approved workflows - Collaborate with Principal
Trainers to ensure coverage for all scheduled classes and support -
Responsible for classroom preparation, making sure materials are
printed and available, classrooms are organized and clean - Provide
assistance in the maintenance of classroom information on online
learning modules, assuring accuracy and completeness - Provide
onsite end user support through rounding, attending associate fairs
and other support activities; proactively seek out support needs
and provide innovative ideas - Work with the provisioning team to
assure associates have completed the appropriate training before
access is granted - Ability to review Visio workflows and
articulate the process as it relates to documentation in the EHR
(Electronic Health Records) - Customize and create job aides as
assigned, using approved templates, and adhering to standardized
style-guides - Attend meetings, produce deliverables on time, and
escalate issues or concerns appropriately - Complete job shadows,
deliver training, support, and build confidence for end users -
Function as an advocate for end users by relaying issues or
opportunities for improvement to Principal Trainers - Ability to
test and troubleshoot the Training and build environment - Training
delivery including workflow-based and role-specific class content,
eLearning, job aides, and Learning Home Dashboards - Work under
minimal supervision - Elevate questions, problems, and significant
challenges to more senior team members for direction or subject
matter expertise on new or unprecedented assignments - Require
minimal instruction on day-to-day work and detailed instructions on
new assignments - Make decisions regarding own work on primarily
routine cases - Strong organizational and communication skills -
Other duties as assigned by Principal Trainers or Management
Requirements: Education/Skills - High School diploma required;
Associate degree preferred - One year of experience with education.
Healthcare industry education preferred. - Preferred experience
with adult learners, in-person, and virtual training Experience -
Previous experience as a Credentialed Trainer, End User,
Informaticist, Analyst, Logistics Coordinator, or Facilitator for
one or more Epic applications is strongly preferred - Experience in
instructional design, training, using Epic system - Experience with
multiple full-cycle implementations, post-live support, and
quarterly upgrade experience is preferred - Experience with
Microsoft Office suite including Outlook, SharePoint, PowerPoint,
and Word - Experience or willingness to learn Excel, Teams, Shifts,
Tasks, and Lists required - Experience with any industry LMS
(Learning Management System) is preferred - Proven track-record of
successfully delivering projects on time and within budget
Licenses, Registrations, or Certifications - Achieve designated
Epic Credentialed status within 6 months of hire (or as agreed upon
with manager) - Cross-training in one or more Epic applications
with Credentialed status is expected within one year of hire (or as
agreed upon with manager) Work Type: Full Time
Keywords: Christus Health, Lewisville , 3 Days Left! Credentialed Trainer I - Converge Clinical Informatics, IT / Software / Systems , Irving, Texas
