Dispatcher

Company: A#1 Air
Location: Lewisville
Posted on: August 7, 2022

Job Description:

Job Description Why A1 Air? A 1 Air's reputation for quality workmanship, excellent service, and dedication to our employees as well as our customers has made us one of fastest growing and largest Air Conditioning companies in the Dallas Fort Worth area. We have added a Plumbing and an Electrical division and have had a huge response to these new services. If you are positive and productive, with great communication skills and want to enjoy job security, year-round work, and personal as well as professional growth then we are the company of your dreams Come experience our culture and find your place in our family Joining our company will provide you with a fast-paced, challenging and positive work environment. We know that our best assets are our people. We are actively recruiting for friendly and professional team members who have a positive attitude and will take pride in representing our company by providing ultimate customer service and a job done right Job Description: The Dispatch Coordinator is an integral part of the organization, scheduling and dispatching workers, work crews, equipment and service vehicles to appropriate locations according to provided customer information. This is a full-time position and reports to the Dispatch Manager CAN MAKE UP TO $20 AN HOUR BASED ON EXPERIENCE Qualifications / Skills: Advanced customer service skills Ability to multitask Organized Geographical knowledge of service area or map reading skills Knowledge of industry is recommended but not required Able to type efficiently and accurately High school diploma or general education degree (GED) Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Preferred but not required Must be able to work in a fast-paced environment Able and willing to work afternoons, evenings and alternating weekends Job Duties: Maintain the Service Technician---s daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians. Maintain the customer database with current information. Clear, concise communications with department managers, employees and company customers, including keeping customers updated as to company schedule and requested lead-times. Perks: Steady work Flexible schedules Health, Dental, Vision, 401k Exponential growth potential A family oriented, friendly work environment Community and charity involvement Sick, personal and vacation Days An Equal Opportunity Employer Company Description For nearly 30 years, A1 Air has been the leading and most trusted air conditioning and heating service provider in Dallas, Fort Worth. We are also a choice provider for plumbing, & electric services. A 1 Air's reputation for quality workmanship, excellent service, and dedication to our employees as well as our customers has made us one of fastest growing companies in the Metroplex A 1 Air is an amazing company to their employees. We have so much to offer including full benefits, great work scheduling, and a laid back team environment. We teach you to capitalize, and maximize on every opportunity available to you in every position posted We have been in the top 10 Best companies to work for in Texas for the past three years We have over 85,000 customers and we're constantly attracting new customers due to our excellent reputation, unparalleled customer service and our extensive advertising.

Keywords: A#1 Air, Lewisville , Dispatcher, Professions , Lewisville, Texas