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Business Analyst I - OPERATIONS, Lewisville - Plano, TX

Company: JPMorgan Chase Bank, N.A.
Location: Lewisville
Posted on: May 7, 2021

Job Description:

Position SummaryThe Mortgage Banking Operations Loan Modification Closing Department is responsible for the Conversion of Trial to Final Modifications, Document Reconciliation and liquidation option Post Closing. The Business Analyst I is an analyst role which supports the line of business and works with the management team. Partners with the line of business on operational requirements and oversees complex operational and analytic tasks and projects including reviewing report performance data and performance against established metrics. Helps the business to define reporting requirements and analysis of data to assist the business in meeting operational objectives. Interprets results using a variety of techniques, ranging from simple data aggregation via statistical analysis to more complex data mining independently. Focus is on process improvement and compliance with internal or external audit. Responsible for supporting the coordination and execution of a variety of critical activities including strategic and tactical initiatives. Provides guidance to more junior analysts. Creates and recommends reporting solutions to meet the need of the business.As a Business Analyst I, you will be responsible for: Developing and maintaining analytical reports and metrics using SQL (Toad, Passport, etc) or equivalent reporting tools to assist the business in meeting operational objectives. Partnering with process owners to determine and refine reporting and analysis requirements. Developing, testing, and implementing daily, weekly, monthly, and ad hoc reports that enable datadriven business decisions. Writing, maintaining, and troubleshooting data requests and/or queries to support the business. Help design, develop, and document reporting requirements as defined by the business. All other projects or tasks as assigned.Qualifications Bachelor's degree or equivalent preferred Three to five year's mortgage servicing experience with focus on Loan Modifications or DocumentOperations highly desired Fidelity/MSP experience is highly desired Background using SQL MS Access/VBA knowledge building and maintaining databases Strong working knowledge of all Microsoft applications (Excel, Word, Visio, Outlook) Ability to interact with business users including management and translate business requirementsinto technical solutions Ability to communicate technical concepts to non-technical audiences Ability to communicate effectively both orally and in writing with internal and external customers Understanding of workflow concepts and tools desired Excellent analytical skills with close attention to detail Ability to self-organize, multi-task, in a fast paced environment Ability to adapt to opportunities presented through change Ability to handle confidential and sensitive information in a professional manner Ability to adhere to internal policies, procedures and controls Ability to coach and mentor junior team membersChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. Equal Opportunity Employer/Disability/Veterans Associated topics: analysis, analyze, business analytic, financial analyst, government, investment fund, law, refine, regulation, valuation analyst

Keywords: JPMorgan Chase Bank, N.A., Lewisville , Business Analyst I - OPERATIONS, Lewisville - Plano, TX, Professions , Lewisville, Texas

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