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Senior Product Owner Cloud and DevOps Platform

Company: Verizon
Location: Irving
Posted on: July 23, 2019

Job Description:

What you'll be doing. This position will be responsible for defining the strategic vision for one or more devops, cloud, API and/or container platform. You will be responsible for building a robust method of gathering user feedback at scale from your customers (Verizon software engineers). You will need to build and prioritize the backlog of different kind of work the engineering team will work on in their Agile development cadence. You will be the face of the product - representing it to key leadership stakeholders and responsible for its overall success. Responsibilities: Understand everything about your platform product (Gitlab, Jira, Confluence, Stack Overflow, Kubernetes, Server less, AWS services, API Platform, Google Cloud Platform services, Artifactory, Jenkins, Ansible) - how your customers use it, what systems integrate with it, access controls and governance, etc. Gather feedback at scale from end users. Experience with quantitative data gathering techniques like surveys and focus groups as well as qualitative techniques like customer interviews and rapid prototyping. Leverage Visualization techniques to help identify pain points with user experience like customer journey mapping. Build, update and prioritize product backlog. You will be responsible for building user stories with enough detail that the engineering team can build to a definition of done. You will need to communicate clearly the priorities of different stories / epics so the team knows what work is most important. Communicate effectively to ensure your customers are well informed on new features, bug fixes, outages, and upgrades to the platform you own. This will include opportunities for public speaking internally at conferences. Building the Verizon tech brand by speaking at external conferences about our cloud and devops journey. Coordinating with other product owners and the leadership team to ensure your product strategy fits into the larger organizational strategy. You will need to advocate for agile best practices, including theories of continuous improvement. You will need to have enough perspective and experience to know when to invest in paying down technical debt vs. working on new features. You will need to be able to speak in the domain language of technical engineers, non-technical legal and risk analysts, and easily translate between the two. What we're looking for. You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant work experience. Even better if you have: Master's Degree in a technical field like computer science or systems engineering. Experience with using or administering any of the following platforms: Gitlab, Apigee, K8S, AWS, Google Cloud Platform, Jenkins, Artifactory, Ansible, Stack Overflow, Jira, Confluence. Experience using these platforms to build, deploy or host a software application. Experience gathering feedback from customers, visualizing their experience, and building user stories to help improve a user experience. Experience working with a team that used Agile Scrum and continuous improvement methodologies to improve their software delivery maturity. Experience with BI tools to organize data and gather insights about user experience. Experience in integrating products with Google analytics (or related product) to effectively manage the relationship between new features/bug fixes and customer experience. Experience on how to use REST APIs to gather data about user experience. Ability to influence others who do not report to you. Getting them excited about the work they are doing by showing them how it fits into a larger picture to give them purpose. Experience as a public speaker. Excellent planning and time management skills. Ability to perform effectively with minimal supervision. Willingness to travel. When you join Verizon. You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

Keywords: Verizon, Lewisville , Senior Product Owner Cloud and DevOps Platform, Other , Irving, Texas

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