MTA - ServiceNow Solution Architect - Cloud Capabilities
Company: MCKESSON
Location: Irving
Posted on: May 4, 2025
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Job Description:
McKesson is an impact-driven, Fortune 10 company that touches
virtually every aspect of healthcare. We are known for delivering
insights, products, and services that make quality care more
accessible and affordable. Here, we focus on the health, happiness,
and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can
grow, make an impact, and are empowered to bring new ideas.
Together, we thrive as we shape the future of health for patients,
our communities, and our people. If you want to be part of
tomorrow's health today, we want to hear from you.
Job Posting Description
About the Role:
McKesson is in the business of better health, and we touch the
lives of patients in virtually every aspect of healthcare. We
partner with payors, hospitals, physician offices, pharmacies,
pharmaceutical companies, and others across the spectrum of care to
build healthier organizations that deliver better care to patients
in every setting. We believe in the importance of strong, vital
organizations because we know that patients can only be healthy
when our system is healthy.
Every single McKesson employee contributes to our mission-by
joining McKesson you act as a catalyst in a chain of events that
helps millions of people all over the globe. Talented,
compassionate people are the future of our company-and of
healthcare. At McKesson, you'll collaborate on the products and
solutions that help us carry out our mission to improve lives and
advance healthcare. Working here is your opportunity to shape an
industry that's vital to us all.
We understand the importance of a system that works together. Your
expertise drive and passion can help us improve everything we
touch, from providers to payors to pharmacies. Join our team of
leaders to begin a rewarding career.
Current Need
The ServiceNow Solution Architect - Cloud Capabilities is
responsible for providing architectural guidance and best practices
in designing and developing tools and which enable ServiceNow cloud
capabilities for McKesson Technology. In this role, you will be
responsible for working with our partners and teams to establish ,
integrate, and continuously evolve best practice processes in
ServiceNow. You will also provide input to the ServiceNow cloud
enablement roadmap, including onboarding integrations, processes,
assets, and other relevant components to a unified ServiceNow
platform to ensure consistent level of quality and service across
the Enterprise.
This role demands strong technical acumen, excellent communication
skills, and a collaborative mindset. The ideal candidate will have
a proven track record in designing and delivering cloud-native
solutions, enabling business outcomes while ensuring adherence to
security and compliance requirements.
What You'll Do:
Establish standards and practices for maintaining the ServiceNow
Cloud capabilities , within the overall platform model.
Design and implement cloud enablement workflows to achieve desired
outcomes and foster reporting and analytics.
Lead the technical evaluation of demands against ServiceNow module
features, platform capabilities, and best practices.
Direct and guide on prototyping and accelerating time from design
to deployment.
Actively partner with enterprise architecture and other internal
stakeholders to influence the required diagrams and accommodations
to align with MT standards, frameworks and policies.
Advise and decision on configuration and coding standards.
Support & align on remediation of configurations not aligned to
ServiceNow best practices.
Oversee the cloud-related capabilities and workflows , focused on
core features, integrations, and upstream-downstream data
flows.
Partner with cloud engineering team to design and deliver workflows
that accelerate our cloud transformation and enable operational
excellence.
Provide expertise and consultation relating to the platform roadmap
for features and capabilities to maximize platform value and build
a sustainable platform.
Accountable for the development and maintenance of the detailed
solution architecture documentation, ensuring transparency and
knowledge sharing across teams.
Participate in training and enablement activities to upskill
business unit teams on leveraging solution capabilities.
What We're Looking For:
Minimum Requirements:
Critical Skills/Experience:
A minimum of 10 years of experience in a variety of IT
architecture, IT Service Management and/or Cloud computing roles
(such as hands-on service delivery, operations management,
consulting, etc.) with increasing levels of responsibility.
Understanding and experience implementing and supporting the IT
Operations Management capabilities of ServiceNow , including
integrations, workflows, and service catalogs .
Strong understanding of the ServiceNow platform data model,
especially as related to shared tables (CMDB, tasks, etc.)
Strong technical foundation in the Now Platform, either as an
administrator or developer.
Knowledge and experience in database design schemas, database
modeling, and cloud application technology.
Requirements gathering and facilitation experience.
Additional Skills
Excellent written and verbal communication.
Strong collaboration, facilitation, and negotiation skills to
successfully partner with a diverse group of stakeholders.
Experience designing systems to optimize IT operations.
Relevant professional certification (e.g., ITIL credentials,
ServiceNow certifications), strongly preferred.
Education:
We are proud to offer a competitive compensation package at
McKesson as part of our Total Rewards. This is determined by
several factors, including performance, experience and skills,
equity, regular job market evaluations, and geographical markets.
The pay range shown below is aligned with McKesson's pay
philosophy, and pay will always be compliant with any applicable
regulations. In addition to base pay, other compensation, such as
an annual bonus or long-term incentive opportunities may be
offered. For more information regarding benefits at McKesson,
please click here.
Our Base Pay Range for this position
$150,500 - $250,800
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and
employees and is committed to a diverse and inclusive environment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, protected veteran status,
disability, age or genetic information. For additional information
on McKesson's full Equal Employment Opportunity policies, visit our
Equal Employment Opportunity page.
Join us at McKesson!
Keywords: MCKESSON, Lewisville , MTA - ServiceNow Solution Architect - Cloud Capabilities, Other , Irving, Texas
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