Patient Account Representative
Company: Guidehouse
Location: Lewisville
Posted on: September 25, 2024
Job Description:
Job Family:Patient Account RepresentativeTravel
Required:NoneClearance Required:NoneJoin Guidehouse on Thursday,
February 15 for an online open house. We have immediate openings
for Patient Account Representatives in Lewisville, TX. All you need
to join is a computer or mobile device and an internet
connection!We invite you to click to register for this exclusive
online event today.
- When: Thursday, February 15 - Join anytime from 11am-1pm
CT
- Why should you attend? This online hiring event will allow you
the opportunity to chat with our recruiters and have your questions
answered in real-time. -What You Will Do:Immediate hiring underway!
Hybrid opportunities in Lewisville, TX.Guidehouse is experiencing
exponential growth, driven by an inclusive culture with a desire to
see all succeed! We'd like the opportunity to welcome you
onboard.Join our team as a Patient Account Representative with
expected start dates in February, March, and April 2024. - - These
are hybrid positions working three days from home and two days in
our Lewisville office.In this full-time role, we offer a
comprehensive, total rewards package that includes competitive
compensation and a flexible benefits package that reflects our
commitment to creating a diverse and supportive workplace.The
Patient Account Representative is an extension of a client's
business office staff. Representatives are responsible for taking
in-coming and making out-going calls to patients and insurance
companies to resolve account balances. All client policies and
procedures are followed. Representatives will perform any and all
job-related duties as assigned. -Essential Job Functions: - - - - -
- - Heavy outbound calling - - - - - - - Account Review - - - - - -
- Customer Service - - - - - - - Account Updates - - - - - - -
Medical Billing - - - - - - - Strong Verbal / Written Communication
Skills - - - - - - - Experience needed for insurance focused
opportunities: - - - - -
- Appeals & Denials
- Medicare/Medicaid
- Commercial & Federal insurance carriers
- Insurance Follow-up
- UB-04 & CMS 1500
- Responsible for working on 40-70 Accounts Per Day -Duties and
Responsibilities - - - - - - - Complete all business-related
requests and correspondence from patients and insurance companies.
- - - - - - - Minimum call requirement for self-pay representatives
is 75 calls a day. - - - - - - - Complete all assigned projects in
a timely manner. - - - - - - - Assist client and patients in all
requested tasks. - - - - - - - Communicate to Guidehouse management
areas of concern or areas of improvement. -Client Responsibility -
- - - - - - Research and respond to all patient inquiries received
by telephone and mail. - - - - - - - Update patient demographic
information and initiate account adjustments. - - - - - - - Try to
resolve account balances to zero prior to accounts being forwarded
to an outside agency for collections.What You Will Need: - - - - -
- - High School Diploma or equivalent required. - - - - - - - 1+
year experience working in customer service or Healthcare setting.
- - - - - - - For insurance specific clients: 1+ year medical
provider experience working with UB04, appeals & denials. - - - - -
- - Strong customer service skills / customer service experience
required - - - - - - - PC skills in a Windows environment are
required specifically Microsoft Word and Excel.What Would Be Nice
To Have: - - - - - - - Knowledge and utilization of desktop
applications to include Word and Excel is essential for job
responsibilities.Ability to initiate and follow through on projects
and work independently with minimal supervision. What We
Offer:Guidehouse offers a comprehensive, total rewards package that
includes competitive compensation and a flexible benefits package
that reflects our commitment to creating a diverse and supportive
workplace.Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive
bonus
- Parental Leave
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible
Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning
Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare ProgramAbout GuidehouseGuidehouse
is an Equal Employment Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment
without regard to race, color, national origin, ancestry,
citizenship status, military status, protected veteran status,
religion, creed, physical or mental disability, medical condition,
marital status, sex, sexual orientation, gender, gender identity or
expression, age, genetic information, or any other basis protected
by law, ordinance, or regulation.Guidehouse will consider for
employment qualified applicants with criminal histories in a manner
consistent with the requirements of applicable law or ordinance
including the Fair Chance Ordinance of Los Angeles and San
Francisco.If you have visited our website for information about
employment opportunities, or to apply for a position, and you
require an accommodation, please contact Guidehouse Recruiting at
1-571-633-1711 or via email at . All information you provide will
be kept confidential and will be used only to the extent required
to provide needed reasonable accommodation.Guidehouse does not
accept unsolicited resumes through or from search firms or staffing
agencies. All unsolicited resumes will be considered the property
of Guidehouse and Guidehouse will not be obligated to pay a
placement fee.
Keywords: Guidehouse, Lewisville , Patient Account Representative, Other , Lewisville, Texas
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