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Employee Relations Specialist

Company: Responsive Education Solutions
Location: Lewisville
Posted on: May 24, 2023

Job Description:

Position Overview

The Employee Relations Specialist will conduct investigations of moderately complex employee relations issues and will present corrective action recommendations to field leadership, as applicable. The Employee Relations Specialist is expected to be an advisor to the business to ensure consistent accountability and compliance with company policies and procedures.

Key Responsibilities

  • Conducts low to moderate level employee relations investigations on a variety of matters, including but not limited to violation of policy or procedure, perceived unfair treatment, and unlawful workplace activity.
  • Assists Campus Directors with investigations of discrimination and harassment complaints.
  • Reviews timecards and coordinates remediation of timecard issues, as necessary following timekeeping investigation
  • Documents employee relations issues and investigations in designated case management system (to come)
  • Produce weekly investigation updates to Employee Relations Director
  • Supports new business integrations (acquisitions) to ensure newly acquired Employees complete required onboarding processes.
  • Represents people function on M&A project calls to ensure collection of necessary workforce data.
  • Provides consultation, guidance, corrective action and coaching solutions to Campus Directors and business leaders to resolve employee relations issues fairly and consistently across the organization.
  • Reviews corrective actions for hourly employees, following the standardized corrective action approach.
  • Assists Employee Relations Director with maintenance of leader corrective action tools and resources, including the addition of corrective action templates for new policies and procedures.
  • AssistsEmployee Relations Directorin creation and maintenance of investigation resources, such as the Investigation Protocol Guide, Workplace Violence Guide, Criminal Activity guide and Timeclocking investigation resources.
  • Reviews and documents religious accommodation requests and guides leaders through an interactive process.
  • Gather data from various sources (including but not limited to the case management system, People Direct calls, ethics hotline reports, corrective action submissions, and exit interviews) and creates quarterly reporting of employee relations issues and trends.
  • Administers the Ethics Hotline case management tool and assigns ethics cases according to complexity level. Documents case resolutions in the system.
  • AssistsEmployee Relations Directorwith semi-annual review of People Guide and departmental policy guides and collaborates with designated policy owners to update policies, as needed.
  • Works across organizational boundaries to drive consistency, frequently collaborating and aligning with Field leadership, Risk, Fleet, Legal, Health and Safety and Security teams.
  • SupportsEmployee Relations Directorwith other special projects, as needed
    • Bachelor's degree or 3-5 years of Human Resources, Employee Relations experience preferred
      • Physical requirements are inclusive, but not limited to, the following:
        • Ability to travel up to 10%
        • Ability to communicate orally (via phone) and written (via computer or other electronic means)
        • Ability to read, write and speak fluent English
        • Ability to adapt work schedule to support investigations in other time zones (i.e. Mountain, Central), as needed
        • Ensures Accountability, holding self and others accountable to meet commitments
        • Demonstrates passion, high energy, ability to energize others and self-motivation
        • Demonstrates ResponsiveEd's values, and acts with a high level of integrity
        • Ability to collaborate with others and contribute within a team setting
        • Ability to multi-task effectively in a fast-paced environment
        • Solution oriented and able to conduct root-cause analysis
        • Builds trust; connects with people; likeable, high confidence, low ego, coachable
        • Demonstrates ability to influence and achieve results through others
        • Analytical and problem-solving
        • Planning, prioritization, and time-management
        • Strong organizational skills and attention to detail
        • Verbal and written presentation, organization and editing
        • Understanding of Labor Laws

Keywords: Responsive Education Solutions, Lewisville , Employee Relations Specialist, Other , Lewisville, Texas

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