3AM STOCKING TEAM
Company: Jo-Ann
Location: Lewisville
Posted on: May 24, 2023
|
|
Job Description:
**Summary** The Team Member's responsibility first and foremost
is to deliver a premium customer experience by inspiring creativity
within our customers and making JOANN their happy place! All Team
Members drive sales through advanced product knowledge, innovative
merchandising, and cutting counter accuracy. The Team Member's role
is to create an exceptional in-store experience and provide
excellent customer service by interacting and engaging with
customers. The Team Member will also embody characteristics and
perform the duties of Hearts, Hands, Minds, and
Inspire.**Responsibilities & Competencies**HEARTS* Greets every
JOANN customer and uses the F.A.S.T. service model to meet the
customer's needs.* Asks open-ended questions to learn about
customers' project needs and escorts them to the desired product's
location.* Engages in friendly conversation with customers about
their projects while serving them at the cutting counter, cash
register, and sales floor.HANDS* Processes customer transactions at
the cutting counter and cash register in an efficient and friendly
manner with professionalism and precision.* Lift boxes from the
truck and receiving area, place, and arrange items on shelves and
racks. Required to enter and exit truck beds to remove freight.
Unloads freight from the truck and sorts it according to company
procedures. Move product from delivering truck to sales floor as
needed.* Stocks shelves accurately according to planogram while
maintaining a high level of productivity and close attention to
detail.* Maintains high standards throughout the sales floor by
cleaning and recovering shelves, putting away returns, and cleaning
up any spills/messes with a sense of urgency.MINDS* Invites
customers to participate in store activities such as Education
Classes, Custom Framing, and any other events.* Proactively drives
sales through product knowledge, suggestive selling, innovative
merchandising and building strong customer relationships to the
JOANN brand.* Works to minimize shrink in the store by following
proper policies and procedures including, but not limited to,
cutting counter accuracy, remnants, damages, and inventory
management.INSPIRE* Assists other Team Members with tasks to ensure
that the team exceeds expectations set by Store Management.* Works
with Store Management and other Team Members on projects in a
friendly and professional manner.* Assists with training new Team
Members on running the register, cutting fabric, stocking shelves,
and customer service.* Ability to work with customers and team
members* Ability to maintain a safe work environment* Ability to
interact collaboratively with others* Ability to get work
accomplished through others* Ability to communicate effectively in
a group environment* Ability to work a varied schedule based on
business needsApplicable laws may place restrictions on a Team
Members ability to perform certain work duties listed in this job
description. Please contact your manager if you have any questions
regarding the limitations on the duties you can perform. **Physical
Demands*** Stand during an entire shift (other than normal break
time).* Continuously walk around all areas of the store throughout
shift.* Read written instructions, reports, and other information
on paper and computer screens.* Orally communicate with customers
and other team members on consistent basis throughout their shift.*
Input data on computer keyboard and handheld units.* Use 2-way
radios (hear incoming messages and provide verbal response).*
Push/pull merchandise with appropriate equipment (carts, bins,
etc.) to and from backroom and sales floor.* Lift, place, and
arrange items on shelves and racks.* Bend down and reach above
head.* Climb and descend ladder.* Individually lift up to 50 pounds
unassisted, and group lift +50 pounds up to -97 pounds (lifting
2lbs on a constant basis, 10lbs on a frequent basis). **Expected
Availability**Part-time status requires availability that meets the
needs of the store. Part-time Team Members are generally scheduled
to work less than an average of 28 hours per week in a measurement
period, as defined by JOANN and are not guaranteed any particular
number of hours per week. Open availability is defined as the
ability to work any and all hours required without restrictions as
to the time of day or day of week, including, but not limited to,
days, evenings, weekends, overnight shifts, and holidays. Hours are
scheduled according to needs of the store and the team member's
availability. Relocation may be required for career
progression.Full-time status requires open availability and ability
to work at least an average of 36 hours per week over the course of
a year. Open availability is defined as the ability to work any and
all hours required without restrictions as to the time of day or
day of week, including, but not limited to, days, evenings,
weekends, overnight shifts, and holidays. Team Members meeting
these requirements are eligible for benefits within the Companys
full-time benefits program. Hours are scheduled according to needs
of the store and the team members availability. Relocation may be
required for career progression. **Experience**ExperienceMinimum -
No experience requiredPreferred - 1-3 years previous experience in
a customer centric environmentThis position will be located at:2325
S Stemmons Fwy Lewisville, TX 75067-8754*JOANN is an Equal
Employment Opportunity Employer. This job summary is intended to be
brief and does not list all duties for this position. Nothing in
this job description should be construed as an express or implied
contract of employment. JOANN is an at-will employer, which means
that your employment may be terminated by JOANN or yourself with or
without notice or cause unless the at-will arrangement is modified
by a written agreement signed by both you and and authorized
representative of JOANN.* locationLewisville, TXlocationLewisville,
TX
Keywords: Jo-Ann, Lewisville , 3AM STOCKING TEAM, Other , Lewisville, Texas
Click
here to apply!
|