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Remote - Care Coordinator

Company: Adecco USA
Location: Lewisville
Posted on: January 13, 2022

Job Description:

Adecco is assisting global manufacturer and distributor of pharmaceuticals and laboratory products recruiting Care Coordinator in LEWISVILLE, TX. Apply now if you meet the qualifications listed below! *Please attach a current resume. Shift/Hours: 100% Remote: Monday-Friday, 7:30am-4:30pm (EST). What is expected of you for success in your role?

  • Create and complete accurate referrals and applications and keep updated on policy or procedural changes
  • Resolve patient's questions and concerns regarding status of their request for assistance
  • Enter detailed information into company proprietary software while conversing via telephone
  • Place outbound phone calls for patient follow ups or confirmations
  • Maintain quality while providing an empathetic and supportive experience to the patient by controlling the patient conversation and educating the caller
  • Interact with the patient referral sources to process new applicants
  • Steward patient accounts from initial contact through final approval/denial Requirements for this position:
  • High School Diploma or GED required
  • Associates Degree preferred; 2-4 years in related field
  • Home office set up with high-speed internet
  • Capable of multi-tasking on computers dual monitors while assisting clients
  • Knowledgeable of insurance billing methods and general pharmacy operations a plus
  • Advanced PC skills - Database; Access; Excel, Ability to properly utilize all computer systems including Word, Excel, MS Outlook, Company Proprietary Software (Disease Trak), and Cisco telephone software.
  • Strong attention to detail and quality documentation
  • Exceptional verbal communicator with friendly tone, empathy, and customer centric focus Why work for Adecco?
  • Pay Rate $16.50
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Medical, dental, and vision benefits Click on "Apply" now to be considered for this role today! IMPORTANT: This role is being recruited for by Adecco's Technical and Science division, not your local Adecco Branch Office. For opportunities available at Adecco Technical and Science go to www.adeccousa.com/industries/ To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Lewisville , Remote - Care Coordinator, Other , Lewisville, Texas

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