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Remote - Care Coordinator

Company: Adecco USA
Location: Lewisville
Posted on: January 5, 2022

Job Description:

Adecco is assisting global manufacturer and distributor of pharmaceuticals and laboratory products recruiting Care Coordinator in LEWISVILLE, TX.
Apply now if you meet the qualifications listed below! *Please attach a current resume.
Shift/Hours: 100% Remote: Monday-Friday, 7:30am-4:30pm (EST).
What is expected of you for success in your role?
Create and complete accurate referrals and applications and keep updated on policy or procedural changes
Resolve patient's questions and concerns regarding status of their request for assistance
Enter detailed information into company proprietary software while conversing via telephone
Place outbound phone calls for patient follow ups or confirmations
Maintain quality while providing an empathetic and supportive experience to the patient by controlling the patient conversation and educating the caller
Interact with the patient referral sources to process new applicants
Steward patient accounts from initial contact through final approval/denial
Requirements for this position:
High School Diploma or GED required
Associates Degree preferred; 2-4 years in related field
Home office set up with high-speed internet
Capable of multi-tasking on computers dual monitors while assisting clients
Knowledgeable of insurance billing methods and general pharmacy operations a plus
Advanced PC skills - Database; Access; Excel, Ability to properly utilize all computer systems including Word, Excel, MS Outlook, Company Proprietary Software (Disease Trak), and Cisco telephone software.
Strong attention to detail and quality documentation
Exceptional verbal communicator with friendly tone, empathy, and customer centric focus
Why work for Adecco?
Pay Rate $16.50
Weekly pay
401(k) Plan
Skills Training
Medical, dental, and vision benefits
Click on "Apply" now to be considered for this role today!
IMPORTANT: This role is being recruited for by Adecco's Technical and Science division, not your local Adecco Branch Office.
For opportunities available at Adecco Technical and Science go to www.adeccousa.com/industries/
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Lewisville , Remote - Care Coordinator, Other , Lewisville, Texas

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