Director, Site Reliability Engineering
Company: Fidelity Investments
Location: Roanoke
Posted on: November 3, 2025
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Job Description:
Job Description Job Description: Our Site Reliability
Engineering (SRE) group within Enterprise Infrastructure blends
Operational excellence with developer experience to deliver highly
available, scalable, and resilient services through automation and
infrastructure as code. We embed reliability into our ecosystem by
applying best practices in Resiliency Engineering, Automation,
Observability, and Chaos Testing. As a Director for SRE Core &
Automation Engineering, you will lead a high-performing team of
engineers focused on building the foundational platforms and tools
that power our reliability strategy. You will bring a
systems-thinking mindset and a passion for automation to help scale
our infrastructure and improve the developer experience across the
enterprise. You will also play a key role in people development,
performance management, and fostering a culture of collaboration,
innovation, and continuous improvement. The Expertise You Have and
The Skills You Bring - Bachelor’s degree or higher in Computer
Science, Engineering, or a related field; Master’s degree is a
plus. - 10 years of experience deploying and supporting highly
distributed, multi-tiered systems at scale. - 3 years of experience
in a technical leadership or people management role, with a proven
ability to lead and grow engineering teams. - Deep hands-on
experience with public cloud platforms (preferably AWS and Azure);
certifications are a plus. - Strong background in container
orchestration (Kubernetes) and cloud-native architectures. - Proven
experience in leading complex technical initiatives using Agile
methodologies. - Proficiency in scripting and automation (Python,
Shell, etc.). - Experience with infrastructure as code tools
(Terraform, ARM, Chef, etc.). - Strong understanding of cloud
infrastructure components (compute, storage, networking, security).
- Expertise in CI/CD pipelines and DevOps practices. - Solid
programming experience in compiled/OOP languages (Java, C#) and
scripting languages (Python, JavaScript/TypeScript). - Deep
knowledge of observability tools and practices (DataDog,
Prometheus, Splunk, etc.). - Experience with instrumentation,
monitoring, logging, and alerting for distributed systems. - Strong
analytical and troubleshooting skills, especially under pressure. -
Ability to interpret large datasets using query languages and
visualization tools. - Excellent communication skills, with the
ability to engage both technical and non-technical audiences. -
Demonstrated ability to mentor, coach, and develop engineers,
fostering a high-trust, high-performance team culture. - Experience
with performance reviews, career development planning, and team
capacity management The Value You Deliver - Define and execute a
comprehensive reliability and observability strategy to ensure
systems are always available when customers need them. - Reduce
operational toil and increase efficiency through automation and
platform engineering. - Drive standardization and process
refinement across the SRE organization. - Lead incident response
and root cause analysis for complex production issues. - Coach and
mentor SREs and development teams on building and operating highly
available systems. - Foster a culture of ownership, accountability,
and continuous learning within the team. - Collaborate with
engineering and product leadership to align team goals with
business priorities. Certifications:Category:Information Technology
Most roles at Fidelity are Hybrid, requiring associates to work
onsite every other week (all business days, M-F) in a Fidelity
office. This does not apply to Remote or fully Onsite roles. Please
be advised that Fidelity’s business is governed by the provisions
of the Securities Exchange Act of 1934, the Investment Advisers Act
of 1940, the Investment Company Act of 1940, ERISA, numerous state
laws governing securities, investment and retirement-related
financial activities and the rules and regulations of numerous
self-regulatory organizations, including FINRA, among others. Those
laws and regulations may restrict Fidelity from hiring and/or
associating with individuals with certain Criminal Histories.
Keywords: Fidelity Investments, Lewisville , Director, Site Reliability Engineering, IT / Software / Systems , Roanoke, Texas
