PBX Operator PRN

Company: HCA
Location: Lewisville
Posted on: May 24, 2023

Job Description:

IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our PBX Operator PRN opening with Medical City Lewisville today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsMedical City Lewisville, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:* Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.* Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.* Fertility and family building benefits through Progyny* Free counseling services and resources for emotional, physical and financial wellbeing* Family support, including adoption assistance, child and elder care resources and consumer discounts* 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)* Employee Stock Purchase Plan* Retirement readiness and rollover services and preferred banking partnerships* Education assistance (tuition, student loan, certification support, dependent scholarships)* Colleague recognition program* Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Learn more about Employee BenefitsNote: Eligibility for benefits may vary by location.We are seeking a(an) PBX Operator PRN for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!Job Summary and QualificationsAs a PBX Operator, you will provide positive communication between patients, staff, physicians and the facility. Serve as a source of information for all customers and interacts with physician's office on behalf of our patients. Perform all duties of this position reinforces our commitment to excellent customer service.What You Will Do In This Role* Responds to incoming calls in a timely manner and directs caller to appropriate destination providing a smooth, clear and professionally courteous communication practice.* Provides the appropriate overhead paging and utilization of the Inforad paging software to page with internal pagers.* Monitors all alarms located in PBX and notifies appropriate personnel as required. Responds quickly and accurately to disaster and emergency situations as required, remaining calm.* Corrects and updates posted information as needed. Assists with the maintenance of directories on-call list, etc. Identifies inconsistencies and opportunities for improvement and offers solutions to departmental processes* Accurately utilizes the features of the PBX consoles, headsets, telephones and other related equipment.* Assist with maintaining cleanliness, safety and security of the PBX area. Maintains confidentiality, security and integrity of patient and organizational data.* Attends all in-services and other training as made available. Participates on committees and special projects as made available or requested.What Qualifications You Will Need* This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).Medical City Lewisville is a full-service 190+ bed medical and surgical facility. We offer a broad spectrum of care to the communities of southern Denton County. We have emergency services at our main campus and at Medical City ER Flower Mound. Our patient tower has two floors dedicated to women's services. We have a specialty obstetrics referral center for high risk OB services. We have a Level III Neonatal Intensive Care Unit. Medical City Lewisville is a Level III Trauma Center and a Primary Stroke Center. Excellent customer service and patient safety are our top priorities. We have over 360 physicians and 800 healthcare associates. We offer a supportive environment, advanced technologies, and innovative medicines. This allows us to treat our patients with the highest quality health care in a comfortable setting. We are a part of the Medical City network of hospitals and specialists. Our patients are ensured access to leading medical experts and advanced healthcare innovations across the network.HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Across HCA Healthcare's more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAANSenior Vice President and Chief Nursing ExecutiveIf you find this opportunity compelling, we encourage you to apply for our PBX Operator PRN opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Apply

Keywords: HCA, Lewisville , PBX Operator PRN, IT / Software / Systems , Lewisville, Texas