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Customer Success- Software Delivery

Company: IPeople
Location: Lewisville
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: 65k to 85kThe opportunity:

IPeople (Interface People - https://www.ipeople.com/) is seeking an experienced, engaging, and passionate Delivery Specialist to join their growing team of Meditech professionals and Customer Success team. We serve the healthcare industry, and our product allows providers to focus on improving or saving lives. The Delivery Specialist works hand in hand with the Project Managers and Customer Success team to deliver software and services to our customers. Your responsibilities:

  • Completing assigned tasks during our Sprints.
  • Participate in the planning, creation and grooming of project deliverables.
  • Deploy contracted software systems according to current standards and processes.
  • Escalate tickets, following the proper escalation path, whenever necessary.
  • Update documentation, where applicable, on changes to production systems.
  • Help create documentation where needed to standardize common processes. What you'll need to be successful:
    • Intermediate experience with Visual Basic, VBScript or a similar scripting language
    • Intermediate database management experience
    • Intermediate SQL query building experience
    • Working knowledge of Microsoft Office 365 (Word, Excel, Outlook, Teams, etc.)
    • Familiar with Scrum and Agile development methodologies
    • Healthcare experience
    • Knowledge of HL7 messages
    • Familiar with hospital information systems
    • Working knowledge of Azure Why iPeople?
      • Competitive salary of $65-$85k, dependent on experience
      • Generous benefits package that includes 80% company-sponsored medical benefits for you and your dependents; a 401k match up to 5%; and an unlimited Paid Time Off policy
      • This role can be a hybrid for local candidates, or fully remote
        • For those who work onsite, we have a fun office culture: Friday lunches out of the office, monthly bowling/pool/activities
        • Open-door policy between leadership and team members
        • No micro-managing: our team members are empowered to have full ownership over their work

          Interface People, LP is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Interface People, LP is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Interface People, LP will not tolerate discrimination or harassment based on any of these characteristics.

Keywords: IPeople, Lewisville , Customer Success- Software Delivery, IT / Software / Systems , Lewisville, Texas

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