Customer Service Representative
Company: Indeed Flex
Location: Lewisville
Posted on: January 26, 2023
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Job Description:
Note: This job is for Indeed Flex, but will take place at a
client's worksite.We help people get jobs!Want to own your schedule
and take control of your work-life balance? Join Indeed Flex, the
staffing platform of Indeed - where we help connect great
candidates to great clients across the world! Through our intuitive
app, you can browse jobs near you and get paid directly within
DAYS!We also now offer a Get $75, Give $75 Referral Program to ALL
NEW FLEXERS! Terms and conditions apply Indeed Flex is seeking
Customer Service Reps in Lewisville, TX for one of our dynamic
clients. This position will be considered for Work From Home AFTER
training based on candidate performance (at minimum 6 weeks onsite
in Lewisville, TX; you will need to commute to this position daily
during training).Benefits: Indeed Flex offers comprehensive
benefits to all employees to fit a variety of needs and situations
including:Weekly PayMedicalDentalVisionThe Customer Service
Representative I, provides assistance in addressing and resolving
customer inquiries for the company's products or services.Work
location address: S State Hwy 121, Lewisville, TX,
75067Schedule/Shifts Available:Monday - Friday 10 am to 7 pm (CST)
and Saturday 9 am to 5 pm (CST) with one assigned weekday off (will
not be Monday)Performance Responsibilities:Handle inbound customer
communication, troubleshooting and diagnosing concernsDetermine
resolution to ensure customer satisfaction while adhering to
company policiesProvide follow-up with customers to ensure overall
satisfactionMaintain an accurate record and documentation of
inbound telephone callsCommunicate with vendors to solve customer
concernsComfortable with recurring call center tasks and
high-volume call flowMeet or exceed key performance standards and
quality objectivesNavigation and use of multiple programs and
working cross-functionallyQualifications:High School Diploma or
GEDAbility to commute to Lewisville, TX office for trainingBasic
computer skills requiredCustomer service skillsCall Center
experienceTech experience a plusCOVID Precautions:Masks are
requested to be worn on-site if not vaccinatedTraffic flows
established for social distancingDesks spaced to allow for social
distancingDownload the Indeed Flex app on the Apple Store or Google
Play store today!OHD-22
Keywords: Indeed Flex, Lewisville , Customer Service Representative, Hospitality & Tourism , Lewisville, Texas
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here to apply!
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