Remote Benefits Case Manager

Location: Dallas
Posted on: June 23, 2025

Job Description:

A-Line Staffing is now hiring Remote Benefits Case Managers. This is a 100% remote, full-time position with career growth potential at a nationally recognized organization. If you are interested in this Benefits Case Manager position, please contact Austin Faris at 586-710-7941 or afaris@alinestaffing.com . Benefits Case Manager Compensation The pay for this position is $20.00 per hour Benefits are available to full-time employees after 90 days of employment A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates Benefits Case Manager Highlights Full-time: 40 hours per week Schedule: Monday–Friday, 8:00am–5:00pm CST 100% Remote Mandatory attendance required for training (no pre-planned time off or appointments allowed) Benefits Case Manager Responsibilities Manage the care process from benefit investigation and verification to medication delivery Conduct benefit verifications and coordinate with healthcare providers, pharmacies, and insurers Assist with obtaining insurance requirements, prior authorizations, and appeals Explain insurance coverage and out-of-pocket costs to patients Respond to patient concerns and questions regarding support requests Handle patient enrollments via phone, fax, and electronic methods Accurately review and enter forms and documentation into systems Manage inbound calls and strive for one-call resolution Stay informed on payer policies including Medicare, Medicaid, and commercial insurance Benefits Case Manager Requirements 2–4 years of experience in a patient-facing or high-touch customer service role Strong computer literacy and data entry skills; proficiency in Microsoft Office Must have a quiet, private, distraction-free workspace Must have high-speed wired internet (minimum 15 Mbps download, 5 Mbps upload, hardwired connection required) High School Diploma or GED Mandatory attendance for the first 90 days Benefits Case Manager Preferred Qualifications Experience with Hub services or Patient Support Services Familiarity with Medicare (Parts A, B, C, D), Medicaid, and commercial payer guidelines Understanding of pharmaceutical therapies and medication adherence challenges Excellent communication, empathy, and problem-solving skills If you think this Benefits Case Manager position is a good fit for you, please reach out to me – feel free to call, email, or apply to this posting!

Keywords: , Lewisville , Remote Benefits Case Manager, Healthcare , Dallas, Texas