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Sr Specialist Medical Affairs -(RN Desired) - Hybrid Work Schedule

Company: Mary Kay
Location: Lewisville
Posted on: November 25, 2022

Job Description:

Job Summary

Hybrid Work Schedule - RN Desired

Working under general direction, conducts gathering, assessment, analysis and distribution of product-related adverse event management for the Mary Kay product line. Provides scientifically based, product-related technical support and acts as a liaison to the independent sales force, consumers and medical community. Performs literature reviews and documentation. Utilizing various analytical measurement tools, accurately tracks, evaluates, and reports on product-performance complaints. Develops and implements appropriate action plans as needed, utilizing investigative techniques which sustain a low-risk environment.


* Serves as a medical subject matter expert for the Adverse Health Event Management Program world-wide. Medically evaluates adverse event reports for possibility of seriousness and expedited reporting. Authors information to be included in the regulatory expedited submissions. Personally conducts, as needed customer health complaints and adverse event investigations and interviews in a respectful and professional manner that mirrors company culture and demonstrates company commitment to product safety.

* Utilizes various analytical measurement tools to track, present and report signaling and trending in adverse events by preparing and tracking monthly reports. Initiates investigations when necessary. Interfaces frequently with global personnel, to provide adverse event training and guidance in collection of adverse events. Coordinates the most practical solutions for meeting the requirements in the area of compliance and business. Performs literature reviews and documents the outcomes. Participates in the quality management system in post-marketing safety surveillance to ensure that the department standards are met (training requirements, implementation of continuous improvement actions).

* Develops and implements appropriate action plans as needed, utilizing investigative techniques which sustain a low-risk environment. Generates routine reports to include Annual Product Review Reports, Personal Care Product Council Reports, Product Information File report.

* Creates, develops, and provides global technical information and product knowledge to sales force, end consumers and medical community in close collaboration with Product Safety, Formulations, Brand, Sales and Marketing staff (this includes Product Issue Briefs and Issue Management Statements). Participates in company sponsored sales force product-related functions, such as Seminar and Leadership in the Exhibit Booths to educate the independent sales force on product-related topics.

Skills & Experience

Experience: 5+ years

Field of Experience: Registered Nurse, Pharmacist and 3 years of related experience

Education: Bachelor/University Degree

Education Focus: Nursing, Pharmacy, or Allied Health

Knowledge, Skills and Abilities

* Must possess a working knowledge of various survey techniques and analytical measurement tools in order to track, evaluate and resolve customer issues and to research the development of new tools. In addition, a problem-solving skill set is important to properly evaluate and deliver on the activities related to potentially high-risk situations.

* Must possess excellent communication and organizational skills in order to interface with the independent sales force, customers, other internal departments, and to convert technical information into layman's terms.

* Must possess PC and Internet skills in order to effectively enter information into the Company's computer system and to research and analyze data.

* Domestic / International overnight travel required approximately 5% of work time.

* Must be able to stand, sit and/or walk for extended periods of time.

Keywords: Mary Kay, Lewisville , Sr Specialist Medical Affairs -(RN Desired) - Hybrid Work Schedule, Healthcare , Lewisville, Texas

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