Operational Risk Officer-Global Services Operation-CRS-Vice President
Company: Citi
Location: Lewisville
Posted on: May 15, 2022
Job Description:
Citi requires that all successful applicants must be fully
vaccinated against COVID-19 as a condition of employment and
provide proof of such vaccination prior to commencement of US
employment.The Operational Risk Officer is a strategic professional
who stays abreast of developments within own field and contributes
to directional strategy by considering their application in own job
and the business. Recognized technical authority for an area within
the business. Requires basic commercial awareness. There are
typically multiple people within the business that provide the same
level of subject matter expertise. Developed communication and
diplomacy skills are required in order to guide, influence and
convince others, in particular colleagues in other areas and
occasional external customers. Significant impact on the area
through complex deliverables. Provides advice and counsel related
to the technology or operations of the business. Work impacts an
entire area, which eventually affects the overall performance and
effectiveness of the sub-function/job family.Responsibilities:
- Manage compliance and audit issues for GSO, including Manage
Controlled Assessment, (MCA) monthly process
- Produce and maintain daily reports for the GSO business
- Supports the -Standards, Procedure and Guidelines Committee
Chairs in managing the process and all administrative duties
associated with it
- Manage and maintain the Standards, Procedure and Guidelines
SharePoint site and the semi-annual renewal process
- Maintain and continually update the GSO Process flow library
which houses a pictorial of GSO processes
- Manage the monthly financial forecasting process and tracking
of spend vs budget for GSO
- Manage TPU, TPRAP, BAO activities to ensure compliance
- Partner with Procurement, NEMS and CTI for managing the vendor
contracts required for CRS systems work
- Manage resource planning, budgeting and policy formulation as
required
- Foster and maintain relationships with business stakeholders,
support, testing and development team members
- Identify key project risks, whether stated or not, and manage
to resolution or escalate accordingly
- Has the ability to operate with a limited level of direct
supervision.
- Partners with cross function peers to create, administer,
track, and eventually close project contracts.
- Perform other duties as assigned by the GSO senior management
team
- Establishes and oversees the application of operational risk
policies, technology and tools, and governance processes to create
lasting solutions for minimizing losses from failed internal
processes, inadequate controls, and emerging risks.
- Independently assess' risks and drive actions to address the
root causes that persistently lead to operational risk losses by
challenging both historical and proposed practices.
- Governance and oversight may include (not limited to)
technology operational risk, risk for example.
- Serves as a subject matter expert for Issues Management
(KPI/KRI/Corrective Action Plans)
- Resolves transactional level escalations coming from the vendor
or internal partners
- Analyzes a multitude of scorecards/performance management tools
in an attempt to mitigate exposure (risk/financial/regulatory)
- Develops and maintains relationships across the business users
and Lines of Defense to better understand and deliver customer
requirements by responding to changes in the internal and external
business environment
- Has the ability to operate with a limited level of direct
supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team
members.
- Appropriately assess risk when business decisions are made,
demonstrating particular consideration for the firm's reputation
and safeguarding Citigroup, its clients and assets, by driving
compliance with applicable laws, rules and regulations, adhering to
Policy, applying sound ethical judgment regarding personal
behavior, conduct and business practices, and escalating, managing
and reporting control issues with transparency.Qualifications:
- 6-10 years experience navigating and networking across an
enterprise utilizing internal and external resources Third Party
Oversight/Vendor Oversight experience preferred Business writing
experience preferred
- In depth knowledge of Mortgage Servicing Operational processes
and technology platforms supporting the Operations.Education:
- Bachelor's/University degree, Master's degree preferred - - - -
- - - --------------------------------------------------Job Family
Group: Risk
Management-------------------------------------------------Job
Family:Operational
Risk------------------------------------------------------Time
Type:Full
time------------------------------------------------------Citi is
an equal opportunity and affirmative action employer.Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.Citigroup Inc.
and its subsidiaries ("Citi") invite all qualified interested
applicants to apply for career opportunities. If you are a person
with a disability and need a reasonable accommodation to use our
search tools and/or apply for a career opportunity review .View the
"" poster. View the .View the .View the
-----------------------------Effective November 1, 2021, Citi
requires that all successful applicants for positions located in
the United States or Puerto Rico be fully vaccinated against
COVID-19 as a condition of employment and provide proof of such
vaccination prior to commencement of employment.
Keywords: Citi, Lewisville , Operational Risk Officer-Global Services Operation-CRS-Vice President, Executive , Lewisville, Texas
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