Remote Bilingual (French) Benefit Customer Service Representative
Company: A-Line Staffing Solutions LLC
Location: Richardson
Posted on: June 24, 2025
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Job Description:
Remote Bilingual Benefit Customer Service Representative (Local
Candidates Only) positions available in your area! Please apply
now! Join our team as a Benefit Customer Service Representative and
play a key role in helping members navigate their healthcare and
pension plans with confidence. This is a meaningful opportunity to
provide exceptional service and make a difference in people’s lives
every day. What You’ll Do: Guide members through benefits
enrollment and assist with updates to health and/or pension plans.
Deliver personalized support via phone, email, and webchat — we
prioritize quality over speed. Start on a single client account,
and over time, be cross-trained to support multiple clients. Use
empathy, professionalism, and clear communication to handle a
variety of member concerns, including those that may be sensitive
or complex. Interpret plan documents and explain them in simple,
easy-to-understand language. Handle confidential information
responsibly in line with HIPAA and data privacy standards.
Keywords: A-Line Staffing Solutions LLC, Lewisville , Remote Bilingual (French) Benefit Customer Service Representative, Customer Service & Call Center , Richardson, Texas
