Registration Clerk
Location: Gainesville
Posted on: June 23, 2025
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Job Description:
JOB SUMMARY Arranges for the efficient and orderly admission of
inpatients and admission of individuals who have hospital-based
outpatient testing or procedures. Ensures that the patient
information is collected and that patients are aware of hospital
policies and procedures. Distributes appropriate information to
ancillary departments. Reports to the Patient Access Supervisor.
SUMMARY OF ESSENTIAL JOB FUNCTIONS Responsible for registering
patients for hospital services from a physician’s office and
pre-admitting these patients a needed. Responsible for admitting
requirements for patients scheduled for admissions and outpatient
procedures, obtaining authorization and verifying insurance
eligibility. Responsible for interviewing patients or their
representative, obtaining personal information or verifying
information already on file, including emergency numbers and
insurance information. Responsible for interviewing patients or
their representative, obtaining personal information or verifying
information already on file, including emergency numbers and
insurance information. Provides information to the
patient/representative about billing, complaint process, patient
rights, and HIPAA. Distributes hospital specific literature.
Responsible, when previous arrangements have been made or a
co-payment is required, to collect such payments, record payment
and forward to the Business Office personnel. Responsible for
knowing hospital policies and being familiar with hospital services
that are available. Demonstrates an ability to be flexible,
organized and function well in stressful situations. Treats
patients and their families with respect and dignity; ensures
confidentiality of patients’ records. Interacts professionally with
patient/family and provides explanations and verbal reassurance as
necessary. Maintains good working relationships both within the
department and with other departments. Ensures that documentation
meets current standards and policies. Answers the telephone in a
polite manner and communicates information to the appropriate
personnel/family member. Performs other related duties as assigned
by the Patient Access Supervisor. BASIC SKILLS Basic computer
knowledge. Ability to type accurately with speed Able to use office
machines efficiently Excellent customer services skills. EDUCATION
AND EXPERIENCE High School graduate or equivalent. Prefers someone
who has at least 6 months experience in a medical office or
hospital setting. LANGUAGE SKILLS Able to communicate effectively
in English, both verbally and in writing. Additional language a
plus PHYSICAL REQUIREMENTS Must be able to lift 40lbs. Must be able
to stoop, bend, or sit for long periods of time.
Keywords: , Lewisville , Registration Clerk, Administration, Clerical , Gainesville, Texas
